CONTACT US: Phone - (888) 316-1933 Fax - (888) 316-8572
Smarter Healthcare. Real Savings. Since 2009
Since 2009, we’ve been helping employers save money through our custom healthcare solutions. As healthcare premiums, hospital bills, and prescription costs continue to rise, we set out to build tailored solutions and claims management systems that put employers back in control—empowering you to manage healthcare spending more effectively. Unlike traditional provider networks, we combine advanced tools, innovative technology, and hands-on expertise to manage every claim from start to finish—maximizing savings for your health plan. With over 50 years of combined experience across multiple areas of the healthcare industry, our team recognized a gap in the market: no single system offered the full range of cost management tools employers truly need. So, we built one ourselves.
Rethink How You Manage Healthcare Costs
For years, employers have relied on the same limited strategies to control healthcare spending—network discounts, provider access, and increased cost-sharing with employees. With Health West, you can take a smarter approach. We help you design a high-performing, custom network built specifically for your organization. By continuously managing provider relationships and monitoring costs, we help you achieve better discounts and keep out-of-pocket expenses affordable for your employees.
Advantages of a Custom Solution
- Custom Network: Best pricing and managed provider relationships.
- Smart Member Guidance: We direct members to high-quality, cost-effective providers.
- Comprehensive Claims Management: Start-to-finish claim administration for your plan.
- Flexible Design: Add physicians and facilities as your network grows.
- Proven Savings: 14% average reduction in claims costs.
- Continuous Oversight: Bill audits, reviews, and ongoing claims monitoring included.
Our online Provider Search Tool makes it easy for members to find doctors, hospitals, and specialists within their network. If you can’t find the provider you’re looking for, you can easily nominate a provider directly through the website. Once submitted, our team will review the request and work to add qualified providers to the network whenever possible, ensuring you have access to the care you need.
If you’re planning to have surgery, please contact us or your pre-authorization company to ensure your provider is participating, that your procedure is approved and coordinated correctly. Our team can also help you explore options that may allow your surgery to be covered at a better benefit level, helping you save on out-of-pocket costs. For personalized assistance or more information, call us at (888) 316-1933.
Decades of experience and strategic insight come together to support you. Our flexible solutions and strong provider relationships drive employee engagement, improve health outcomes, and reduce costs. Throughout it all, your employees have access to the right benefits and quality care when they need it most. Together, we make healthier happen.
Our dedicated Customer Service team is here to help you with any questions or support you may need. You can reach us Monday through Friday from 7:00 a.m. to 6:00 p.m. Mountain Time at (888) 316-1933. Whether you need assistance with claims, network questions, or plan information, our knowledgeable representatives are ready to provide prompt and professional support.
Customer Care Specialist
If you can’t find a doctor or facility using our provider search tool, a Customer Care Specialist is here to help you find the right doctor and help you schedule an appointment. They may also share specific provider information. Weekdays: 7:00 a.m. to 6:00 p.m. Call 888-316-1933.