If your provider is not listed on the Provider Search, send us a message about your provider and will will contact them to become a participating provider. There is no guarantee that your provider will contract but we will do our very best!
The benefits for your provider becoming a TIER 1 provider include; faster payment and a lower copay and out of pocket for the you and the provider. It helps if you tell your provider that you want them to contract with Health West so that you can have lower out of pocket costs. The process goes faster if you can provide us all of the information listed. It can take from 2 weeks up to 3 months for your provider to become participating.
If you call us at (888) 316-1933 we may be able to expedite your request.
Thank you for contacting us! We will contact your provider to become participating first thing tomorrow. Sometimes this process can take up to 30 days or longer. You may help speed up this process by contacting your provider and asking them to contract with Health West. If you have questions, please send an e-mail or text to providers@healthwestonline.com.