If you do not see your provider listed on the Provider Search, send us a message telling us what provider you would like us to contact.   There is no guarantee that your provider will move from a TIER 1 provider to a TIER 2 provider or that they will agree to contract with us.   

Benefits to your provider for becoming a TIER 1 provider  include that they will collect a lower copay or out of pocket from the member.  

It helps if you tell your provider that you want them to contract with Health West so that you can have lower out of pocket costs.    

The process goes faster if you can provide us all of the information listed. 

It can take from 2 weeks up to 3 months for your provider to become participating

If you call us at (888) 316-1933 we may be able to expedite your reuqest

You can send us an e-mail or a fax: 


Phone: [888] 316-1933

Fax: [888] 316-8572


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